This summer I decided to take the sentence breaking the habits to a whole different level for me. For this reason, I decided to pursue my passion for hospitality management and business and do an internship for 10 days. As I write this I am sitting on a boat on the Amazon River going towards the Puerto Maldonado airport to pick up new tourists coming to the Hacienda Concepcion hotel. The freshness of the air is incredible and the beautiful skyline covered with clouds and endless rows of trees is a view that only exists within the Amazon jungle. I thought that working as a receptionist was going to be easy work but it has been the complete opposite, from making 60 minute trips to the airport every day and making sure every passenger feels at home, all the way to keeping the lobby organized has taken determination and dedication. Nevertheless, my passion for the hotel world has increased as I have realized that my job is to make the customer have the time of his life and the only way to do this is by making him feel at home. How do you make the customer feel at home? By interacting with them and caring for them and that is what I love, having the opportunity to talk to the customer and clearing any doubts they had. I will stay at the jungle until July 10 and then it will be time for vacation but until then I will continue the hard work in the beautiful Peruvian jungle.
My blog
|